Product Overview
What is Instant Messaging?
Instant messaging (IM) is advanced collaboration technology that allows
co-workers to use their computer to communicate with each other singly or
in groups, manage business issues and get answers to questions in
real-time. IM is like having access to everyone in your company
instantaneously no matter where they may be. In just a few years, IM has
become a must-have capability for organizations of every size and in every
industry.
IM eliminates communication gaps between people and departments. For
example, it allows customer service to access
product engineering, and human resources to solve problems for sales. IM
can be used to communicate effectively and instantly with co-workers down
the hall and around the world. Without question, IM has become as vital to
modern business as phones, e-mail and fax machines.
Make sure your business
communications are secure
IM is so convenient and useful as a business tool that if it is not part of
the collaboration environment, users will adopt it
themselves. In fact, many users take the initiative to install external,
public IM clients such as AOL Instant Messenger and
MSN Messenger in their work environment. However, because these free IM
services rely on public servers outside the control of the business, they
expose the organization to security and confidentiality risks.
These unsafe external systems put the organization at significant risk in
other ways as well. They can expose proprietary methods or information and
they may enable employees to unknowingly violate confidentiality laws, such
as the Health Insurance Portability and Accountability Act (HIPAA). HIPAA
requires secure communications when handling confidential employee
information or patient information, and using unencrypted IM to communicate
this information is in violation of HIPAA regulations.
Ipswitch Instant Messaging is the
Secure, Manageable Solution
To solve these problems and gain control over IM business communications, many
businesses have recognized the need to
take control of their own IM infrastructures. Unfortunately, many of these
infrastructures are only offered as add-ons to
complex, large-footprint groupware environments that are extraordinarily
costly and require high administrative overhead.
Ipswitch Instant Messaging offers a unique combination of features and
built-in security that enables organizations to
widely deploy IM while ensuring the confidentiality and security of the
organization's information and processes.
Ipswitch Instant Messaging offers advanced capabilities in a simple,
well-designed, IM-specific architecture without
unnecessary complexity and overhead.
Secure
The Ipswitch Instant Messaging client requires no training to use. Time is
money. Save time and improve profits by giving the people in your business
the ability to instantly communicate with others to solve problems, respond
to customers and accelerate work processes. Ipswitch Instant Messaging
enables everyone in your company to benefit from a sophisticated real-time
collaboration system. Featuring unprecedented security, flexibility,
ease-of-use and more, Ipswitch Instant Messaging is the must-have
collaboration platform for every business. Thoughtful design and a familiar
Windows® interface makes Ipswitch Instant Messaging easy to set-up and run.
Easy to install and integrated with the Microsoft® Windows®
environment, the Ipswitch Instant Messaging server offers:
• A fast, easily-managed server that runs inside your firewall
• Logging and recording of all IM sessions
• Encryption based on the 168-bit 3DES encryption standard
• Integration with your Windows directory for easy administration
• Flexible controls for logging and recording conversations
• Server-based access control of multiple IM servers to permit
or deny access to other Ipswitch Instant Messaging servers
running on the network
• Integration with Ipswitch IMail Server for a complete
collaboration solution including e-mail and meeting scheduling
Ipswitch Instant Messaging Enhances
Collaboration
Recognizing the value of effective communication, you have already
equipped your organization with phones, fax and e-mail.
Now, take the next step to maintain your competitive edge. Give your
employees, co-workers and colleagues the advantages of real-time
collaboration today. Ipswitch Instant Messaging is the most effective
IM-specific collaboration infrastructure available in the market. More than
ever, time is money, and Ipswitch Instant Messaging saves you more of both.
Simplicity and Productivity for
Business Users
For end users, Ipswitch Instant Messaging is remarkably easy to learn
and use. Unlike many collaboration tools, Ipswitch Instant Messaging
provides a familiar, intuitive interface, which users will instantly
understand and use effectively. Through this elegant user interface, the
Ipswitch Instant Messaging client delivers a broad range of sophisticated
capabilities. With Ipswitch Instant Messaging, users can:
• Include files and documents in conversations, if permitted by
the administrator
• Invite others to join a conversation
• Send messages to other users even when the intended recipient
is offline
• Control their status on the system, for example by setting their
status to busy when on the phone
• Retrieve previous conversations after they have ended and save
or print these conversations
• Spell-check their messages before they are sent
• Benefit from conversation recall, which automatically retrieves
the entire conversation when it is continued after the client has
been closed
• Check the availability of their co-workers at a glance
Ipswitch Instant Messaging System
Requirements
Server requirements:
• Microsoft® Windows® 2000 or 2003 Server
• Pentium 350 MHz (or equivalent)
• 96 MB RAM in addition to operating system requirements
• 100 MB hard disk free space (varies on duration and length
of logging and archiving)
• A static IP address and a properly configured TCP/IP connection
Client requirements:
• Windows 2000, 2003 or XP
• Pentium 350 MHz (or equivalent)
• 64 MB RAM in addition to operating system requirements
• 10 MB hard disk free space
• A properly configured TCP/IP connection and client connected to the
server
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